Mobile / App
Whether you're reading a game paytable, checking your wallet after a bKash deposit, or scanning the sportsbook odds board, certain terms come up again and again. This glossary breaks them down plainly so nothing in the account flow or game lobby slows you down.
A slot's volatility rating tells you more about your session rhythm than any promotional label ever could. When you understand what rollover means on a promo condition, you can decide whether it fits how you play.
Different parts of the platform surface different vocabulary. Here is where each family of terms lives so you can match the word to the screen.
Terms like RTP, volatility, payline, multiplier and scatter appear in the game info panel or paytable. Open any slot from PG Soft or CQ9 and tap the information icon to see the full breakdown the provider publishes.
Asian handicap, over/under, spread and match odds appear on the sportsbook board. Cricket markets — including BPL and international fixtures — use these formats. The odds format selector in your account settings lets you switch between decimal and fractional display.
Balance, pending, transfer threshold and verification status appear in your cashier section. Your bKash, Nagad or Rocket deposit history is listed by transaction ID, and the status column shows whether the transfer is confirmed or pending.
Rollover, wagering requirement, eligible game and expiry date appear on any active information detail page. Always read these fields before accepting a gameplay — they define which game categories count toward clearing the condition and how long you have.
These are the foundational terms that appear across slots, table games and live dealer rooms. Each definition is written the way the term is actually used in our lobby.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return over a very large number of rounds. A 96% RTP means the game model targets returning 96 units for every 100 wagered across all sessions.
House edge is the mathematical advantage the game structure gives the platform over time. It is the inverse relationship to RTP carries roughly a 4% house edge. Table games like roulette and blackjack publish their house edge in the game rules section; it does not change between sessions.
Volatility describes how a slot distributes its payouts. High volatility means fewer wins but larger individual prizes when they land. Low volatility means more frequent smaller wins. You will usually see volatility labelled as low, medium or high in the game info panel on titles from Pragmatic Play and Joker.
A wager or turnover requirement is a multiplier applied to a bonus amount that defines how much you must stake before the bonus converts to withdrawable funds.
In slot terms, a jackpot is the maximum prize pool or fixed top prize a title can pay out in a single round. Some titles carry a fixed jackpot stated in the paytable; others carry a pooled prize that grows with play.
A live dealer game streams a real human dealer from a studio or venue to your device. You see the physical table, cards or wheel in real time and place bets through an on-screen interface.
These terms appear in the sportsbook, cashier and account verification sections. They come up less often than game mechanics terms but matter more when real money or account access is involved.
Asian handicap is a betting format that eliminates the draw outcome by giving one side a fractional or whole goal advantage before the match starts. It is common in football and cricket markets. A -0.
An over/under market asks you to predict whether a combined statistic — total runs, total goals, total rounds — will finish above or below a line the sportsbook sets.
Rollover is another word for wagering requirement. It is the total staking amount you must reach before a promotional balance can be withdrawn. Rollover conditions are listed per information and vary by offer type. Check the promo detail page for the exact multiplier, qualifying game list and time limit that apply.
An e-wallet deposit sends funds from a mobile wallet account — bKash, Nagad or Rocket — directly to your platform balance.
KYC stands for Know Your Customer. It is the identity and document verification process the platform runs before processing withdrawals above certain thresholds.
An account-level play limit lets you set a cap on your deposit, session or wagering activity within a chosen period. You configure it through the account settings page.
Terms rarely appear in isolation — they combine to shape a real decision. When you open a slot from Spadegaming and check the game info panel, you might see RTP listed at a value the provider publishes alongside a volatility rating of high.
RTP tells you the long-run return model; volatility tells you the short-run payout shape. A high-volatility title with a published RTP means infrequent but larger hits. Check both in the game info panel before committing your session budget.
When a rollover condition lists eligible games, match it against the lobby categories you actually play. If only slots count and you prefer live tables from Pragmatic Play, the condition will not clear from live play — read the promo detail page first.
BPL and international cricket matches appear on the sportsbook with handicap and over/under lines. The handicap adjusts for the expected performance gap between sides; the over/under line targets a statistical total. Both are settled on the final match result.
After a Nagad or Rocket transfer, your cashier shows a pending status until the network confirms the transaction. The transaction ID in your deposit history lets you cross-check with your wallet app if you need to trace a specific transfer.
If a term in the lobby, cashier or sportsbook is not covered here, or if a game panel shows a label you do not recognise, our support routes are the fastest way to get a plain explanation.
The live chat widget on the site connects you to the support team directly. Use it when you need a quick explanation of a specific term or need to check what a lobby label means on your account screen.
The help centre contains published articles on payment terms, account verification steps and game category mechanics. Search by keyword — bKash deposit, KYC, rollover — to reach the relevant article without waiting for a live response.
For account-level questions — such as a KYC status you cannot read or a transaction ID you need traced — submit a support ticket from your account page. Include the transaction reference or screenshot so the team can locate the correct record.
These questions cover how the platform features these terms describe actually work — distinct from the definitions above.
Open the game from the lobby and look for an information or paytable icon, usually in the corner of the game screen. Tap or click it to open the rules panel. RTP is shown only where the provider — PG Soft, Microgaming, Pragmatic Play, CQ9, Spadegaming or Joker — includes it in that panel.
Go to the information or bonus section in your account. Active information show the current wagered amount against the required rollover total. The progress figure updates after qualifying bets are settled, not at the time the bet is placed.
Open your account settings and go to the verification section. The page lists which documents are required and which have already been submitted. Upload the requested files directly through that page. Verification status updates once the team has reviewed the submission.
Yes. The cashier page lists bKash, Nagad and Rocket as separate deposit options. Each follows the same flow — select the method, enter your wallet number and the amount, then confirm in your wallet app. The transaction ID appears in your deposit history once confirmed.
Pending means the transfer has been initiated but the network has not yet returned a confirmed status to our system. Most bKash, Nagad and Rocket transfers resolve quickly, but the pending status remains until we receive confirmation.
Go to your account settings and find the responsible-play or account limits section. Select the limit type — deposit, session or wagering — and the period you want it to apply to. The settings page shows when the new limit takes effect after you save it.